/en/projects · what we have built
Your own survey and UX research platform for companies on SAP Marketing: survey publishing to SAP, respondents arriving from campaign links, answers sent back, voice answers. Up to 200,000 respondents a day. From 4.5M RUB.
| Stage | Weeks | Cost |
|---|---|---|
| Discovery, platform core, workspace and links | 4 | from RUB 550,000 |
| Survey builder and branching logic | 5 | from RUB 1,150,000 |
| Survey taking, data collection, media and voice | 4 | from RUB 700,000 |
| SAP Marketing integration and export | 4 | from RUB 800,000 |
| Analytics and reporting | 2 | from RUB 350,000 |
| UX tests, phone surveys, panels, load testing | 5 | from RUB 950,000 |
| Total | 24 | from RUB 4,500,000 |
The company sends surveys through SAP Marketing and wants its own platform instead of an outside service. Survey structure has to reach SAP automatically, and answers have to come back tied to the right customer. The company keeps the rights to the platform.
A workspace for creating studies. When a survey is published, its structure goes to SAP over OData. Editing a live survey creates a new version and keeps the survey ID.
Respondents arrive from campaign links. The platform checks the link and its expiry, reopens an abandoned survey at the first unanswered question, and blocks a second attempt. Answers reach SAP within a minute of completion; abandoned surveys are flagged as partial.
The SAP exchange survives SAP downtime: batches of up to 500 objects, a failed batch is split into smaller ones, and retries back off over time. Every call shows up in the study's log.
Respondents can answer by voice. Transcription runs inside the customer's network, and recordings never leave it. For UX research there are five-second tests, paired comparison, card sorting, click tests with heat maps, Figma prototype testing, online diaries and usability tests with screen recording.
The platform is built for 200,000 respondents a day per survey and 30 live surveys at once. The load test report and exclusive rights are handed over with the system.
About 5.5 months to launch.
From 4.5M RUB for development. Support is billed separately, per year. VAT exempt (Skolkovo resident).