Agent's Workstation – a specialized workplace for credit agents, automating the process of receiving and processing loan applications. The system provides a convenient interface for entering client data, verifying them, interacting with the credit pipeline, and receiving decisions from banks in real-time.

Functional capabilities

📝 Application registration – an intuitive interface for entering client data, uploading documents, and selecting a credit product.
🔍 Automatic data verification – integration with scoring systems, credit bureaus, collateral verification and other services to minimize risks.
⚡ Rapid interaction with the credit pipeline – sending applications to the bank, monitoring status and receiving decisions in real-time.
📊 Reliable architecture – the use of Self-Contained Systems (SCS) for synchronization with CRM, collateral verification, and scoring.
🔄 Integration with partner services – API for interaction with car dealerships, trading platforms, and financial institutions.
📈 Analytics and reporting – detailed reports on applications, agent performance, and approval dynamics.

Technical features

🖥 Web interface based on Next.js and TypeScript, providing high speed of operation.
⚙ Microservice architecture – modularity, scalability, and fault tolerance.
🔄 Temporal.io for process orchestration – managing complex business processes, controlling application statuses.
📡 Integration with external APIs – interaction with banks, credit bureaus, scoring services.

Advantages

✅ Application processing speed – reduction of waiting time for decisions.
✅ Reduction of errors and risks – automatic verification and validation of data.
✅ Flexibility and scalability – the ability to customize for specific business processes.
✅ Ease of use – a convenient and adaptive interface for agents.